Account Deletion

1. What this covers

This page explains how to delete a macro account used for backup and sync (macro Lifetime or a Pro, Plus, or Cloud subscription). If you have never signed in with Apple or Google for backup, you do not have a cloud account to delete. Your data stays on your device only.

2. Delete in the app

The fastest way to delete your account and all associated cloud data is from within the macro app:

1. Open macro on your device.
2. Go to Profile → Backup.
3. Tap Delete account and confirm.

Deletion is permanent. Your cloud backup, account, and subscription records stored on our servers are removed. Data on the device where you delete the account is also reset.

3. What gets deleted

When you delete your macro account, we remove:

• Your sign-in account (Apple or Google)
• Your cloud backup (meals, weight logs, recipes, goals, and settings)
• Your purchase and subscription status records on our servers

Meal photos are not stored in cloud backups and are not affected by account deletion.

4. What is not deleted

Deleting your macro account does not automatically cancel an active Pro, Plus, or Cloud subscription. Cancel billing in your App Store or Google Play subscription settings if you no longer want to be charged.

Data stored locally on other devices you have used is not removed until you sign out, reset, or uninstall macro on those devices.

5. Cannot access the app?

If you cannot open macro or sign in, email us from the Apple ID or Google account email linked to your macro account. We will verify ownership and complete deletion within 30 days.

6. Related policies

See our Privacy Policy and Terms of Use for more on how we handle your data.